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 Our Customer Comments

Would just like to say a big THANK YOU for the very good service we have received from your company. The canopy arrived very quickly, and in good order. We fitted it and tried it this morning and it is brilliant. I award your company 10/10
Thank you very much . . . Brian Spencer   Norfolk

please pass on my thanks to those who, so very quickly, found and forwarded the 'rivets' essential to attaching the c/store Zip leg that I had just purchased  to the frame.

Hi all with ref, to above order I thank you ,the right product at the right
price and deliverd on time . very good service......... regards  Ash  T  Staffs

Fantastic service, received today. 

Many thanks for sending the parts I need to repair my awning free of charge.  This is excellent customer service which is really appreciated.
Kind Regards
Malcolm Hodgson.....Fife

Good afternoon,
Thank-you Alan for sending the replacement chairs so promptly. We  received them Wenesday afternoon & when checked, found all were in pristine condition with no problems at all. It was very good of you to make sure they got to us before we go away tomorrow & because your customer service is so good, we will not only buy from you again, but will recommend you to all our other caravanning friends.
Kind regards,
Angela Smith..............Staffs

Thank you very much for carrying my request through to a successful conclusion. 
Best regards,
Warren Wright............Oxfordshire

I have left positive feedback for you, but would just like to send a little extra thank you note, for the excellent service, almost unbelievably quick delivery, the garden furniture isnt bad either!
W.S.Comley............West Midlands

Hi Rowland
I received the pole bag and glue in the post. The 8m side panel did not arrive yet.
Many thanks for all your help and assistance with this matter and look forward to dealing with you soon.
Kind Regards
Joe Timmons................Ireland

Thanks a lot Lisa great service as always
rgds Paul

Hi Lisa
Iwould like to say a big thank you to both you and your family for all the help they
gave myself and my wife on tuesday 19th october 2010 loading my awning and
privacy room into the motorhome, once again thank you so much.
Kind Regards
ps i have also passed on your website to a friend of mine so he too can get fiamma parts

Just a note to thank you for the re delivery of my back box, which was delivered yesterday.All seems ok, just understanding the instructions is my next problem. I appreciate your very kind attention in this matter, problems do occur, the important thing in my opinion is how you deal with them and you have certainly come up trumps. Thankyou very much.
Regards John Austin.

Thankyou very much , received ladder today , you will definitely be my first choice on any future purchases , first class service , well pleased , thankyou . Mick

We would like to thank you for your prompt delivery of our order. We are really pleased with the sides to our canopy and will be trying them out this weekend.  Many thanks for your help.
Tim Mason

My three Fiamma door security items arrived safely today. Thank you for such prompt and efficient service.
F. Wilkinson

Good morning
Just a line to thank you for the very good service in supplying my order  -   I received your package before 10 am
Best regards
John Grimmer 

Just to say a big thankyou for the unbelievably quick delivery of the canopy ordered yesterday at approx 10.30 am - arrived here 8am today! What a service!
Carol Walker

Hi Lisa
Many thanks for speedy delivery awning arrived today

Good price, very prompt service, good after sales service
Barrie Hooper

Just had to contact you to say a big thank you for a first class service. Order placed 28th, on 29th received email advising delivery would be on 30th and then received a further email on 30th advising delivery would be beween 12.59 and 13.59 and it arrived at 1.00p.m. Wish all mail order companies offered such a brilliant service. If we need anything else for our motorhome we will difinitely use you. Thank you again. Mary Chappell

Just to let you know  the chair arrived today. Superb product, fantastic service. Thanks Terry Cooper

F.A.O. Stefan and all staff
I would just like to take this opportunity to thank you all for your excellent customer service and help with regards to replacing broken parts on my caravanstore.
I will certainly be recommending you to all my caravan friends and would not hesitate in buying from you again - you have all been stars.
Thanks again and regards.

Hello Lisa,
this is just to let you know that we received the replacement Fiamma bike cover yesterday.
Thank you so much for your excellent customer service.

To Lisa.
Thank you so much for taking the time to help us out with this matter, it is very much appreciated, we will check that the awning extends to these measurements when we can, before ordering.
Thank you once again for your help.
Kind Regards.
Andrew Tester.

Hi there,
Replacement screen received today in perfect condition, thank you.
Excellent service.
Gavin Marriott

I have just purchased a Fiamma 280 caravanstore
I would like to say thank you for your speedy and efficient service,
Thank you ,
Alan Barnsley

Many thanks for your excellent service dispatching the required spares,I received the items today and fitted them to the cycle carrier.
Regards Chris Lawson.

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